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Testimonials

 

Impetus is working continuously to improve our services and we would like to hear from you! Please contact us and share your comments, suggestions and feedback.

 

Below are genuine testimonials from our previous customers:

 

"The training was absolutely superb and I genuinely enjoyed each and every moment of it. The content was extremely informative and incredibly useful. You have done a wonderful job and I appreciate your efforts. I will surely recommend this training to all my colleagues and friends. I, myself, would love to attend future training organized or featured by you."

 

- Nour Adel AlQurain, ITIL Foundation

 

 "My experience with Impetus was a very good one, arrangements and communication was very smooth and swift. Overall, it was a pleasure." 

 

- Nour Adel AlQurain, ITIL Service Operation, AlKifah Holding Company 

 

"The Trainer was very nice. Explained with examples and test cases. Very knowledgeable. The training was good and really helped me with some of the regular jobs. My planning part has improved. I would like to attend further trainings by Impetus if given a chance."

- Satish Kaushal, ITIL Foundation

 

 "The training was informative and interactive. The trainer was very supportive and could relate the concepts with practical scenarios."

- MD. Abubakar Noorani, ITIL Foundation, Serco Middle East, Dubai, UAE

 

"I've been a regular customer of Impetus Consulting since 2010. I know that any training I attend with them will have excellent trainers and offer excellent value for money. In the current market; lots of companies use inferior training materials, inexperienced trainers and poor venues to attract customers with low costs. Impetus always uses excellent trainers, high quality training material and good quality training venues, while offering very competitive prices. You get proper attention from the sales staff, management team and trainer throughout the training experience with Impetus." 

- Alex Mathews, PRINCE2, Emirates Airlines, Dubai, UAE

 

"Professional training and consulting services. Capable trainer with knowledge and experience. "

- Waleed Saeed Al Dhuhoori, COBIT5, CDA, Dubai, UAE

 

"What arrests my attention from the very beginning is how the organization works as single unit. The response time my question and the accuracy of the information were so great. In addition to that, their attention to all details that matter make your experience with them a great one. "

 

- Wael Abdullah Alaql, PRINCE2, KSA

 

"Impetus Consulting is a good training company provider with great trainers who can guide me to the success of my training exam. The training materials, location and classroom discussion were good. I am able to learn all the training material with good understanding and success with the exam. Thank you."

- Ferry Yoesup, Assistant IT Manager, PRINCE2, Dubai, UAE

 

"Impetus is a respected Institute and training course was wonderful." 

- Murshed Shaarawi, Section Head, IT Solutions & Operations, ISO/IEC 20000 Practitioner, Kingdom of Saudi Arabia

 

"The ISO/IEC 20000 Practitioner course was very intensive and also very informative. I found the 3 days to be time well spent and Fatih, the instructor demonstrated a wealth of knowledge and experience in the subject. I would recommend attendance at this course for anyone involved in IT Service Management and would highly recommend Impetus Consulting as a training provider."

- Stephen Hugh Kelly, Infrastructure Services Delivery Manager, ISO/IEC 20000 Practitioner, Dubai, UAE

 

"It is with great pleasure to have a chance to acquire a training through Impetus. I could not ask for an experience better than any experience with Impetus Consulting. A proper follow up and guidance was provided prior and during the training are self-explanatory about their administrative staff capabilities. Trainers are well qualified and really helpful throughout the training session. I must say, Thanks Impetus!"

- Babar Manzoor, IT Manager, COBIT5 Foundation, Riyadh, KSA

 

"The training was very well devised and imparted by Fatih. He could appropriately co-relate terminologies and definitions to actual business scenarious to help us understand topics in a better and easier way. It was all handled in a highly professional manner. I would like to thank Fatih for the training."

- Sam Ram Reddy, ITIL Foundation, Dubai, UAE

 

"I am very pleased with Impetus Consulting and its professionalism. Our Instructor (Mr. Fatih Celen) was deeply experienced and very supportive which made the course fun and interesting. Keep it up Impetus!"

- Nicolas Tohme, ITIL Foundation, Dubai, UAE

 

"It was a successful and good organized training."

- ITIL Foundation, Dubai Properties Group, Dubai, UAE

 

"Excellent training course, excellent and helpful trainer, recommended to others for sure to take PRINCE2 course. I want to thank Impetus Consulting for improving my management skills. Special thanks to Mr. Fatih Celen for his time and effort to teach us the concepts of PRINCE2 in a short period. Wish you all the best!"

- Motaz Atout, Systems Engineer, Diyar Middle East, Kingdom of Saudi Arabia

 

"A great learning experience where the complete content of PRINCE2 manual was systematically taught and practiced. It really gave confidence to apply PRINCE2 methods at work. The whole experience was wonderful and professional. Above all, Mr. Fatih Celen was amazing and kept us all engaged throughout the course. He really helped me build a strong relationship with PRINCE2 methods and I believe it as the most important benefit that contributes to my success in PRINCE2 Foundation and Practitioner exams. Thanks Mr. Fatih and Impetus team."

- Anish T. Khaleefa, Sr. Application Analyst, The Petroleum Institute, Abu Dhabi, UAE

 

"Thank you very much! Hopefully, I will obtain the PRINCE2 Practitioner certificate as well! I would like to take this opportunity to thank Impetus team. My interactions with all of you whether via email or face to face were smooth and overall experience with Impetus was certainly enjoyable. I will definitely recommend you to my colleagues who are planning to undertake any of the courses you provide. To the Instructor, Mr. Fatih Celen, thank you for your time, effort and support during the PRINCE2 training. You made the past 5 days an enjoyable and beneficial experience which will certainly add a lot to my professional career. Wishing you the best!"

- Mohammed Mustafa, IT Team Lead, Schlumberger, Dubai, UAE

 

"The experience I had with Impetus is more than my expectation and it was very pleasure to get experienced knowledge from Instructor Mr. Fatih Celen. The training venue was good and I was satisfied and enjoyed the training. Hope to attend next course with Impetus again. Thank you." 

- Yasir Arafath Anwar Basha, IT Administrator, Integrated Gas Services Co. Dubai, UAE 

 

"I am very happy with the way this training & schedule has been handled. David has immense experience in this field and is an excellent trainer. He is able to relate real life examples to ensure that the candidates are able to grasp new concepts easily. He has also made himself readily available to assist even after the classroom activities are over and is constantly encouraging us to take part in classroom discussions and to clear our exams towards the ITIL Certification.

In addition, Impetus has made it possible for me to take a couple of modules at a time to meet my financial & office obligations." 

- Prakash Gurnani, Head of FEDnet NOC, Dubai, UAE 

 

"The Impetus PRINCE2 Foundation and Practitioner course was very good. I have done a lot of project management in the past but with no formal training. I took the course mainly as something for my CV as I maybe job hunting soon, but actually I found it extremely useful and something that I will find practically very helpful. The trainer was excellent; the venue in Dubai Media One was very comfortable." 

- Suzie Hobart, Dubai, UAE

 

"It was good and straight to the point and the Instructor was good."

- Rabeea Almansoori, attended ITIL Foundation, Abu Dhabi, UAE

 

"I think the training was excellent."

- Mohammad Abu Sharkh, Account Manager III, Injazat, Abu Dhabi, United Arab Emirates

 

"My training experience with Impetus always exceeded expectations. Training conducted by Mr. Fatih, with sound technical background, knowledge and experience, was simply outstanding. Wish to see Impetus conducting trainings in the Kingdom of Bahrain."

- Syed Adeel Javaid, Assistant Director IT, Kingdom of Bahrain

 

"I could say Impetus is a quality and trusted organization providing trainings and certifications as they have integrity, passion of sharing their expertise, the trainer is also knowledgeable and a good motivator. He shared with us that this is more than just passing the exam and have the certificate but more important is for us to understand the functions/roles that we may able to apply the knowledge to gain wisdom. 

It's a tough training as this is more on understanding the subject than memorizing which I preferred much but it became a challenge for me since I am in IT career industry we have a big roles in providing and meeting the business needs from their day to day acivities which we need to provide quality service and this service management will help me and my team to apply the best practice if I will absorb the lessons so it took me a lot of effort in reading the materials and understanding each points.

It is my privilege to attend to this kind of training as I know it will help me a lot in my career and future career or maybe with my own business as well in the future."

- Rhebson Arlegui, Jr. IT Specialist, Real Emirates LLC (Chalhoub Group), Dubai, UAE 

 

"I have personally gained enormous amount of knowledge from this course, although this was the first time I attended course with Impetus Consulting but it was really one of the best workshops I have ever attended. I recommend this training to all who are interested to know more about IT governance." 

- Ahmad Shatarat, Senior Functional Expert, UNRWA, Amman, Jordan

 

"Impetus is an excellent place for learning and development. The Instructors have really good command and vast experiences on the subjects they deliver. I have found the Impetus support staff very cooperative and helpful. I definitely recommend Impetus for ITIL & COBIT5 trainings since I have experienced said both trainings."

- Imran Nabi Hamayun, Head of Information Technology, HEMAYA SECURITY SERVICES CO., Doha, Qatar

 

"Impetus Consulting has very rich valuable content in what it delivers. I experienced the Project Management PRINCE2 Methodology and it is quite beneficial. I would repeat such experience with further training tracks." 

- Maher Botros, Professional Services, Technology Partners, Dubai, UAE

 

"Excellent training course, excellent arrangements for the course, excellent and helpful trainer, recommended to other for sure." 

- Hatem Alhamaideh, Project Manager, PCCW Global, Dubai, UAE 

 

"A very rigorous and challenging course where I learned a lot. Very interactive and a lot of learning. The trainer was very experienced. I would recommend the course to anyone embarking on a career within Programme Management."

 - Mitesh Sood, Project Manager, First Gulf Bank, Abu Dhabi, UAE

 

"The training arrangement provided Impetus Consulting was really good and training was conducted nicely.  The other arrangements were also good, especially the parking arrangement in the Hotel Basement Parking."

 - Jayakumar Nair, Senior Analyst

  

"The best training ever taken, very well-organized, understanding a lot of information in a very short period. The Instructor was superb. Well done."

- Mohammad Al Madhani, Information Technology and Database Associate, Federal Demographic Council, Abu Dhabi, UAE

 

"Was good as expected." 

- Mohammed Al Khazraji, Projects Planner, Abu Dhabi Systems and Information Centre (ADSIC)

 

"This is my first training with Impetus Consulting and I considered them as one of the best Institutes. They are very organized and professionals. I have taken COBIT Foundation & Implementation courses with Mr Fatih and he was knowledgeable about the topic and answered questions in a complete and clear manner. The schedule for the training provided sufficient time to cover all of the proposed activities. The training provided me an opportunity to meet other professionals from different disciplines and backgrounds."

-Adel Yousif Alqallaf, Head of IT, Ministry of Justice & Islamic Affairs, Bahrain

 

“When I registered for the PRINCE2 course with Impetus, I had no idea that I was going to sit in for this very professional learning experience! Impetus really exceeded my expectations. The venue was very suitable, the trainer was outstanding and very skilled he made the whole 5 day trip a very successful one. I will be recommending impetus for my friends and colleagues and everyone interested in continuing their education!”

-Elie Abouatmeh, Solutions Architech

 

"Good opportunity in sharing knowledge and experiences, and having a team work spirit working together. Generally, the training session was excellent."

-Ghassan Ahmed Al-Ammari, UNICEF, Jordan

 

"I have been for 2 training courses with Impetus and was very happy with the trainer and the quality of the training material. Impetus offers proper certified trainers and high end IT courses that most institutes do not at very reasonable prices. I’ve always found the staff at Impetus professional and very helpful.The training has an air of quality and proper attention is given to thoroughly understanding the concepts being taught over simply passing an exam.”

-Alex Mathews, IT Service Desk Team Leader

 

"I attended ITIL v3 Foundation and Service Lifecycle courses in IMPETUS  and really I found them very useful for me. I improved my knowledge by attending these courses which delivered by expert and professional Instructors. I hope you the best and please keep the excellent level of training you are providing."

-Ahmed Gubran Al Yafei, Head of IT Support, The Petroleum Institute, UAE

 

“Right from the start, Impetus, Company impressed me with their efficient, professional manner that I was looking for. Moreover, I'm very impressed with our instructor. He was professional, intelligent, intuitive, and had a great work ethic. Thank you once again for everything. You and your company will always be in my heart and I am sure that I will be there for the other courses you provide.

As I have been in PRINCE2 and ITILV3 course, so I can say your team are very strong in everything. I have learned a lot from your instructors both Fatih and David. On the other hand the way Impetus team makes communication with people and students is adorable. They are fast, polite and beneficial. In general I wish luck for Impetus Consulting and its team. Hope to have a chance to come and attend the courses in near future as it is deeply precious.”

-Maryam Karimi, Project Manager

 

"It is excellent Institute and excellent courses delivered by them. I recommend there courses and training to my colleagues and team. Also I recommend there training to our company training Dept. I will keep attending there programs because they manage it excellent."

-Adnan M. Al-Faqeer, Supervisor, IT Projects, Tasnee, KSA

 

“It’s been a pleasure attending a training with Impetus and really appreciate the way the training was organized (Starting from booking for the training to registration for the exam) and there was no delay in any process.

I would strongly recommend Impetus to my friends, colleagues and Business partners as well.”

-Sendhil Kumar Jagannathan, Configuration Manager

 

"I‘m now COBIT certified, but it wouldn’t happen without the help of Impetus! Because this was the first professional certificate for me, I thought that I’ll have to pay extra effort to pass the exam.  With Impetus training it was a piece of cake. With a little focus during their training, doing the group sample exam, and quick read of their COBIT Fast-Track guide, it all was fun, easy and educative. Thanks to all people in Impetus."

-Khaled Al Asmri, Project Manager, MoE Saudi Arabia

 

“Impetus is a world class training provider and conducts training in a very professional environment. The instructors are experts and industry leaders and the teaching methodology adopted is often with real time examples which help understand the concepts and provides guidance on its implementation in the real world.”

-Mohammed Hasan Khan, Head of Risk

 

"The training was well organized, professionally delivered and dare I say it enjoyable!  Course material was also very good. David, our trainer, quite clearly has a wealth of international experience in a variety of roles within both IT and Business. He's background allowed him to explain many topics with some excellent first hand experiences. He also had some quite amusing anecdotes and analogies.  A very likeable guy!"

-Trevor Hawkes, IT Manager, Herbert Smith LLP, UAE

 

“The course was excellent and the instructor is very professional. He was pushing everyone to understand the subject. I will really join more training courses soon with Impetus.”

-Hussain Bin Saleem, Chief Engineer

 

"Impetus Consulting is very efficient in delivering the needed services to the trainees.  The Instructor is an expert on the subject areas he is teaching.  The training venue is ideal for the type of training that requires more concentration and practice exercises."

-Mario P. Cuñado, Senior Engineer, Senior Engineer, Data & Solutions-Engineering & Projects Support, Etihad Etisalat-Mobily, KSA 

 

“Impetus Consulting took care of my training needs from beginning to end. I was provided all the necessary information and the means to submit my registration and payment prior to the training. Then the training itself was excellent. The trainer was very competent; he provided very engaging and informative sessions and managed our questions and the time really well. I could say that I was given all the right preparations for the exam. In the end I passed the certification exam and in no small part due to the high quality training standard that Impetus provided. Kudos, Impetus Consulting and more power!”

“COBIT 5 is the second certification course I have taken with Impetus Consulting and I passed again thanks to the expertise of the instructor, Mr. Fatih Celen. As always, Impetus was professional and courteous and handled the training very well from registration to training day to exam day. Many thanks to Impetus team for another great training!”

-Brandon Yu, Computer Engineer 

 

 "A well conducted training full of interactive, lively discussions and excellent resources. Thank you to Impetus for an excellent training course which I would totally recommend to my friends and colleagues. It was a pleasure meeting you and would love to attend any future courses your company offers."

-Nada A. Gaweish, Support Technician, The Petroleum Institute, UAE

 

“My mentor is the most knowledgeable ITIL Expert I have ever met. Thanks for having him.

"Allow me to express my deepest gratitude & appreciation for your professional services, offerings, and a well delivered ITIL Capability Bootcamp by the one and the only Mr. David Francis, my personal & most favored  mentor of all times "

-Fahad Al Solaie, Manager, IT Infrastructure

 

"I think Impetus is an efficient and excellent training institute comparing to others. They were able to provide me with the requested course in professional way. Environment of the course was effective and PRINCE2 was able to deliver the core basic steps of doing successful projects. The Instructor was brilliant and he had the ability to deliver the outline clearly and skilfully."

-Shams Al Shamsi, IT Planner, Abu Dhabi Ports Company-ADPC

 

“Picking the training with Impetus was a great decision. Right from the registration process where each individual assisted beyond expectation. The training itself was amazingly carried out by Mr. Fateh who showed his impeccable expertise throughout the course answering each question raised by the delegates packed with examples. His training style is amazing where he uses the material and examples to explain.”

-Haider Ali, Manager - Enterprise Service Management

 

“I came to the course looking to build a foundation in Project Management & have gained knowledge on effective & proven project management method. Course was challenging but effectively carried through. Very interactive and participatory. Experienced attendees from various backgrounds allowed for productive interactions.

Keep on going!”

-Syed Adeel Javaid, Assistant Head of IT

 

"Very professional and the way the course was delivered was very helpful with real time examples and hands on practices."

-Muhammad Aamir Idris, Manager IT Support Services, UAE University

 

 "Your training and training materials were great to achieve this milestone."

-Arunkumar Ilangovan, Dubai Customs

 

"I have attended with Impetus institute COBIT 4.1 training course and it was great and successful training. I was able to pass the exam and obtain the benefits of the course."

-Ahmad Al-Umran, Internal Auditor, Riyad Bank, KSA

 

"Using simple words, Impetus delivered what they have promised. Starting from logistics ending with course training, everything was just perfect."

-Amer Naouri, IT Manager, Airport International Group, Jordan

 

"Impetus is a very strong and specialized company, ITIL training is very interesting training, powerful and added value for me and for my organization in IT service management"

-Ziyad Elyan, CIT Director, Prime Minister’s Office-PMO, Palestine

 

"The training was great and it was pretty organized."

-Mohamed Salah Easa, Sr. IT Support Engineer, Abu Dhabi Investment Bank - ADIB

 

"The training quality was up to my expectations, and the trainer was amazing."

-Imad Abdo, IT Manager, Flash Entertainment, UAE

 

"Trainer, Mr. Fatih Celen is friendly and knowledgeable. Please keep it up. Impetus Consulting gives human face to training. I did not only get a thorough grip of COBIT 5 subject matter but also a trainer who is also concerned about how prepared the class was for the examination. Excellent!"

-Oluyemi Sumbo Obadare, Information Systems Auditor, Skye Bank PLC, Nigeria

 

"I would like to thanks Impetus Consulting for everything starting from course location, course materials and the course Instructor. It was a really good experience thank you for everything."

-Turki Hoshaish Alwazai, Senior Systems Engineer, SANG (Saudi Arabia National Guard), KSA

 

"It was a very good training. I learned a lot and I think it will help me in my career."

-Hosam Fawzy Zoheir, IT Senior Project Manager, Mawhiba, KSA

 

"The PRINCE2 training at Impetus provided an excellent preparation for both the Foundation and Practitioner exams. The class was interactive and result-driven. I am happy to recommend Impetus for you corporate or individual training."

-Samuel Smit, Toolbox Consultancy, UAE

 

"My interaction with Impetus has shown that the company is professionally managed with dedicated staffs that are very much responsive in taking care of the needs of the candidates."

-Abdul Muneer Dar, IT Manager Middle East, Sigma Paints Saudi Arabia Limited

 

"Impetus provided us by a strong training session for ISO 20000. The training content is reach by lots of information, business cases and Scenarios that can help in applying ISO 20000 in the real environment."

-Mahmoud Abouelhassan, Application Services Manager, Raya Data Center, Cairo Egypt

 

 "Impetus training on ITIL Foundation was excellent. The trainer was knowledgeable & was able to deliver the training with conviction. The material provided with MOCK questions as preparation for exam was adequate." 

 -Vishnu Joshi, Senior IT Support Specialist, Chalhoub Group, Real Emirates LLC

 

 "We are glad to have this training from Impetus consulting. The knowledge and experience of the instructor was very helpful in clearing any confusion or questions relating to real life scenarios of ITSM."

-Khaled Salem Fadhel, ERP Lead, Dhofar Power Company, Salalah, Oman  

 

 "I'd like to thank you and Farah for all the efforts you spent to make the MALC training succeed. Everything was great. Hope to see you again and join another training with you soon!" Wishing you the best. 

-Ahmed Abdullah Alzaylaee, User Support Supervisor, Al-Jazirah Bank, Jeddah, Kingdom of Saudi Arabia

 

 "The training provided by Impetus was excellent. The trainer Mr.Celen was able to cover the whole topic in short period in a very understandable manner. The industry experiences of Impetus have helped us to understand the real scenarios."

-Asif Ash-Hal, Network Engineer, Diyar Middle East, Qatar 

 

 "Impetus Consulting is quite a good training institute. The design of training matches the needs that I and my organization have identified. This way I should be able to use the knowledge acquired on the training event."

-Joseph R. Diaz, IT Support, Real Emirates LLC, Dubai, UAE

 

 "Perfect organization to the course. Very good Instructor as well way of teaching."

-Hythem Rizk, Industrial Manager, DNV GL, Abu Dhabi, UAE

 

"Quality, uniqueness and affordability distinguish Impetus consulting. I have enjoyed the experience of having course with their professional trainer, who not just delivers the course, but also he shared his knowledge and experience with us, overall it was fruitful." 

-Wafaa Shurrab, IT Service Manager, Smart World, Dubai, UAE

 

 "I have enjoyed attending the COBIT 5 Implementation course, as the instructor was knowledgeable and very helpful, the staff were friendly, and the venue was nice."

-Rami Sukkar, IT Compliance Manager, Dubai, UAE

 

“Totally suitable for my work. I feel far more equipped to deal with Projects successfully and effectively, furthermore; The course was Well presented, all areas explained in detail. A pleasure to attend this course. I strongly recommend choosing Impetus for future trainings.”

-Muhammad Tahir Chaudry, Project Manager

 

 "The training was very useful. I appreciated the fact that we had an experienced trainer deliver the training and share with us from his vast experience. The training setting and the length of the training was all convenient. "

-Abeer Al Helou, Senior Digital Project Manager

 

 "ITIL Foundation was really beneficial. The Instructor, Mr. Fatih Celen was really helpful and well experienced. I recommend taking the ITIL trainings with Impetus."

- Mohammad Alkhatib, Web Developer, American University in Dubai

 

 "It was great opportunity to have a training with Impetus. About our training, it was professionally managed by Impetus Staff. Keep up the good work."

- Rosalio Camacho, Technical  Specialist/CDC Lead- MENAP

 

"I like Impetus as they are very organized and well-maintained for all course schedule at the beginning of the year. And they are committed with dates and time. Thanks Impetus for the knowledge I got!" 

- Anonymous, Abu Dhabi Exchange (ADX) 

 

"I have studied both PRINCE2® Foundation and Practitioner as one integrated course conducted by Impetus Consulting. Course was well conducted with good content, methods and advice. The standard of material was great and far exceeded my expectations and the trainer was brilliant and very well informed about the topic. Pace of course was spot on and I learned so much during those 5 days. Excellent administrative assistance during booking and after the course." 

- Ibrahim YILDIRIM, Services Manager 

 

"I am happy with the overall quality of training delivered. It was well organized. Trainer was having good industry experience."

- Shadab Muhammad, Service Delivery Manager 

 

"Professional training institute and a very capable instructor. Training went smooth and got more than expected."

- Mohammed M. Hasan, Audit Specialist 

 

 

 

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